Shipping policy

At Dream Home, we are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–3 business days after the order is successfully placed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once your order has been dispatched, delivery generally takes:

  • Metro & major cities: 2–5 business days
  • Other locations: 4–8 business days
  • Remote areas: 5–10 business days

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Dream Home may offer free shipping or promotional shipping offers.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation with tracking information.

You can use the tracking details provided to check the status of your shipment.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, incorrect address information, weather conditions, holidays, or other unforeseen circumstances.

Dream Home is not responsible for delays caused by the shipping carrier after the order has been dispatched.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

Damaged or Missing Package

If your package arrives damaged, please contact us as soon as possible with your order details and photographs/videos of the package and product.

If you believe your order is missing or has not been delivered within the expected delivery period, please contact our customer support team so that we can assist you.

Contact Us

For any shipping-related questions or assistance, please contact us through the contact details provided on our website.

Thank you for shopping with Dream Home.